Passportcard Europe

PassportCard Europe offers comprehensive international health insurance plans designed specifically for expatriates, digital nomads, and global citizens living abroad. The company provides three tiers of coverage with varying benefits, allowing customers to select the most suitable plan based on their healthcare needs and budget.

Coverage Tiers & Benefits

Core Components

BenefitCompact VyVMGENComfort VyVMGENPremium AWP
Medical Services
Maximum Annual Medical Coverage1,000,000-1,500,0003,500,0005,000,000
AccommodationSemi-privateSemi-privatePrivate
Medical TreatmentCoveredCoveredCovered
Surgery & AnestheticsCoveredCoveredCovered
Imaging & DiagnosticsCoveredCoveredCovered
Parent AccommodationUp to 20 daysUp to 40 daysCovered
Emergency RoomCoveredCoveredCovered
Maternity Care &
Childbirth
Up to 10,000 per birth (12month waiting period)Up to 25,000 per birth (12month waiting period)Covered (12-month
waiting period)
Complications of
Pregnancy
Up to 200,000CoveredCovered
Childbirth Cash Benefit500 per newborn500 per newborn500 per newborn

Optional Components

BenefitCompact VyVMGENComfort VyVMGENPremium AWP Medical
Services
Outpatient Office
Visits
Family doctor covered;
Specialist up to 2,000
CoveredCovered
Outpatient
Diagnostics
Up to 1,000CoveredCovered
Prescribed
Medicines
Up to 100,000 (10%
copay for brand names)
Up to 100,000 (10%
copay for brand names)
Up to 100,000 (10%
copay for brand names)
Emergency
Evacuation
Covered (in-network
only)
Covered (in-network only)Covered (in-network only)
Health Checks
(Adult)
Up to 100Up to 1,000Up to 500
Well Child CareUp to 250 per yearUp to 400Up to 200
Telehealth
Consultations
Not specifiedNot specifiedNot specified
Extreme SportsUncoveredUncoveredUncovered
Emergency DentalUp to 3,000 (pain relief
only)
Up to 6,000Up to 6,000
Comprehensive
Dental
Not coveredOptional rider (2,0005,000 per year)5,000 overall limit
Vision Coverage1 eye test per year (up to
30)
Eye test and vision aids
up to 50 per year
Up to 300 in 24 months,
examination up to 200 per year
Psychiatric TreatmentUp to 1,000 (12-month
waiting period)
Up to 1,500 (12-month
waiting period)
Covered
PsychotherapyNot coveredOnly by licensed
psychiatrist (12-month
waiting)
Covered
Vaccinations
(Adult)
Not specifiedUp to 100Covered
Vaccinations
(Child)
Not specifiedCoveredCovered

Unique and Special Plan Features

24/7 Customer Service

All plans include round-the-clock phone and email support with experienced counselors, doctors, and specialists who can provide medical guidance and assistance.

Prepaid payment card provided by the insurer

Not specifically mentioned in the available information.

Mobile App

While online services are mentioned, specific details about a mobile app are not provided in the documentation.

Medical Case Management Service

All plans include support from medical professionals who provide second opinions and monitor illness progression. The service also assists with guarantee of payment preparation for hospital stays.

Other unique features

  • Information on local medical infrastructure and doctors who speak several languages
  • Psychological support for issues related to staying in the destination country
  • Dog sitter costs coverage (up to 50 per day for 4 days)
  • Compassionate family visit coverage (1 trip per condition)
  • Emergency treatment outside coverage zone for up to 60 days

Plan Rules

Minimum and Maximum Acceptance Age

This information is not specified in the available documentation.

Plan is for individuals who live away from their home country for how long

This information is not clearly specified in the available documentation.

Geographic Zones of Coverage

While different coverage zones are referenced, specific geographic details are not provided.
Emergency treatment outside zone of coverage is included for up to 60 days.

Coverage in my home country

This information is not clearly specified in the available documentation.

Minimum duration of policy

This information is not specified in the available documentation.

Plan cancellation policy

This information is not specified in the available documentation.

Can they exclude my new health conditions at renewal time?

This information is not specified in the available documentation.

The Claim Process

When do I need to pre-approve medical expenses, and when I don’t

Pre-approval is required for several treatments including psychiatric treatment, rehabilitation, hospice care, speech therapy, and certain other specialized treatments. Emergency treatment typically doesn’t require pre-approval.

Deductible and Cost-Share Options

Plan TierIn-network
Reimbursement
Out-of-network
Reimbursement
Maximum Member
Coinsurance
Compact VyVMGEN80%60%10,000
Comfort VyVMGEN90%70%5,000
Premium AWP Medical
Services
100%80%n/a

Pros & Cons

Pros:
  • Three distinct coverage tiers allow flexibility based on needs and budget
  • High annual coverage limits (up to 5,000,000 in Premium plan)
  • 24/7 multilingual assistance and medical support services
  • 100% in-network coverage in Premium plan
  • Comprehensive maternity coverage (after waiting period)
  • Emergency treatment coverage worldwide for up to 60 days
  • Coverage for unique situations like dog sitting during hospitalization
  • Compassionate family visit coverage
  • Newborn coverage options available
  • Mental health support included (with varying levels by plan)
Cons:
  • Significant difference between in-network and out-of-network reimbursement rates
  • Many benefits have strict limitations in the Compact plan
  • 12-month waiting periods for maternity and mental health benefits
  • Limited dental coverage in basic plans
  • No specific information about coverage for extreme sports
  • Limited vision coverage in basic plans
  • Different reimbursement levels can be confusing
  • Pre-approval requirements for many treatments
  • Copay for brand-name medications in all plans
  • Limits on certain therapies like physiotherapy and acupuncture

Insurer Details

Plan Name: PassportCard Europe Long-Term International Health Insurance (Compact VyVMGEN, Comfort
VyVMGEN, and Premium AWP Medical Services tiers)

Who is the insurer? AWP Medical Services appears to be the insurer

Insurer’s Country: Not specified in the available documentation

Insurance Plan main website: Not specified in the available documentation

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