Cigna Global

Cigna Global Health Options provides robust international health insurance tailored specifically for globally mobile individuals. With an extensive global network of over 2.2 million partnerships including 300,000+ mental health providers and 150+ in-house medical professionals, Cigna offers comprehensive coverage options designed to meet the diverse needs of expatriates worldwide.

Coverage Tiers & Benefits

Core Components

CoverageSilverGoldPlatinum
Maximum Annual Medical Coverage$1,000,000 / £800,000 / €650,000$2,000,000 / £1,600,000 / €1,300,000Paid in full
Inpatient Coverage (hospital charges, private room, nursing, operating theatre, prescribed medicines, surgeons and specialists fees, intensive care)Paid in fullPaid in fullPaid in full
Emergency Inpatient Dental TreatmentPaid in fullPaid in fullPaid in full
Emergency Room Coverage$500 / £370 / €335$1,000 / £740 / €665$2,000 / £1,600 / €1,300
Maternity Coverage – RoutineNot coveredUp to $7,000 / £5,500 / €4,500Up to $14,000 / £11,000 / €9,000
Maternity Coverage – ComplicationsNot covered$14,000 / £11,000 / €9,000$28,000 / £22,000 / €18,000


Note: 12-month waiting period applies for maternity (24 months for Hong Kong and Singapore)

Optional Components

CoverageSilverGoldPlatinum
Outpatient Coverage (consultations, prescribed drugs, diagnostic tests, rehabilitation)$15,000 / £12,000 / €9,650$35,000 / £25,900 / €23,275Paid in full
Emergency & Crisis EvacuationsMedical evacuation, repatriation, compassionate visits, and crisis response services included with International Evacuation moduleSame as SilverSame as Silver
Routine Physical Examinations$325 / £250 / €220$650 / £500 / €440$2,000 / £1,600 / €1,300
Preventive Screening Examinations (cancer, diabetes, bone density)Limits similar to routine examinationsLimits similar to routine examinationsLimits similar to routine examinations
Telehealth ConsultationsUnlimited video and phone consultationsUnlimited video and phone consultationsUnlimited video and phone consultations
Extreme SportsNo specific coverage mentionedNo specific coverage mentionedNo specific coverage mentioned
Dental Coverage$1,250 / £930 / €830$2,500 / £1,850 / €1,650$5,500 / £4,300 / €3,500
Vision CoverageEye tests and expenses for lenses, frames, and prescription sunglassesSame as SilverSame as Silver
Mental Support Coverage$5,000 / £3,700 / €3,325 (up to 30 days)$10,000 / £7,400 / €6,650 (up to 60 days)Paid in full (up to 90 days)
Vaccinations$250 / £185 / €165Paid in fullPaid in full

Unique and Special Plan Features

24/7 Customer Service: Yes, multilingual support available via phone, live chat, email, and callback.

Prepaid payment card provided by the insurer: No mention in materials.

Mobile App: Yes, the Cigna Wellbeing App provides telehealth access, health assessments, condition management, biometric tracking, and health resources.

Medical Case Management Service: Yes, includes dedicated support for complex conditions, chronic condition management, and second medical opinions.

Global network of over 2.2 million healthcare partnerships

Travel Information Portal with country profiles and health guides

Wellness coaching for nutrition, fitness, and stress management

Crisis Assistance Plus™ program for travel emergencies

The Plan Rules

Minimum and Maximum Acceptance Age: Minimum 18 years old to purchase; no maximum age mentioned.

Plan is for individuals who live away from their home country for how long: Designed specifically for expatriates with no minimum requirement stated.

Geographic Zones of Coverage: Two options: Worldwide excluding USA or Worldwide including USA.

Coverage in my home country: Limited to 180 days per period of cover when temporarily visiting.

Minimum duration of policy: Annual contract (one year).

Plan cancellation policy: 14-day free look period with full refund if no claims made; after this, 14 days’ written notice required.

Can they exclude my new health conditions at renewal time? Not explicitly stated, though policy modifications at renewal may be subject to medical underwriting and new restrictions.

The Claim Process

When do I need to pre-approve medical expenses, and when I don’t:

  • Prior authorization required for: All inpatient and daypatient treatments; certain outpatient treatments like genetic cancer tests and infertility treatments
  • Not required for: Most outpatient treatments

Failure to obtain required prior authorization results in a 20% reduction in payment.

Deductible and Cost-Share Options:

  • Deductible options (amount you pay first): \$0 to \$10,000
  • Cost share options (percentage you pay): 0%, 10%, 20%, or 30%
  • Out-of-pocket maximum options: \$2,000 or \$5,000

Pros & Cons

Positive
  • Comprehensive inpatient coverage with private rooms across all plans
  • Modular design allows customization through optional benefit packages
  • Unlimited telehealth consultations included in all core plans
  • An extensive global network of over 2.2 million healthcare providers
  • 24/7 multilingual customer support through multiple channels
  • Clinical Case Management program provides personalized support for complex conditions
Negatives
  • No extreme sports coverage option
  • Possibility of new exclusions if modifying coverage at renewal

Insurer Details

Plan Name: Cigna Global Health Options

Who is the insurer? Cigna Global Insurance Company Limited

Insurer’s Country: Guernsey (Channel Islands)

Website: https://www.cignaglobal.com/

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