Allianz Care International

Allianz Care offers comprehensive international health insurance plans designed for expatriates and their families living abroad. Their flexible solutions provide coverage tailored to different stages of life with three distinct tiers of protection, ensuring you can find the right balance of coverage and cost.

Coverage Tiers & Benefits

Core Components

Maximum Annual Medical Coverage

Plan TierMaximum Coverage
Care Pro€3,100,000 / £2,460,000 / $5,000,000 / CHF 4,814,815
Care Plus€2,963,000 / £2,460,000 / $4,000,000 / CHF 3,852,000
Care€1,575,000 / £1,851,850 / $2,500,000 / CHF 2,407,400

Inpatient Coverage

BenefitCare ProCare PlusCare
Hospital AccommodationPrivate roomPrivate roomSemi-private room
Psychiatry and psychotherapyCoveredCoveredCovered
Parent accommodation with childCoveredCoveredCovered
Cancer Treatment100% of actual
expenses
100% of actual
expenses
100% of actual
expenses
Emergency in-patient dentalCoveredCoveredCovered
Day-care treatmentCoveredCoveredCovered
Kidney dialysisCoveredCoveredCovered
Out-patient surgeryCoveredCoveredCovered
Nursing at homeCovered (limits apply)Covered (limits apply)Covered (limits apply)
Rehabilitation treatmentCovered (limits apply)Covered (limits apply)Covered (limits apply)
Pre and post-hospitalization
tests
CoveredCoveredCovered
Local ambulanceCoveredCoveredCovered


Emergency Room Coverage

Plan TierCoverage Limit
Care Pro€625 / £750 / $1,015 / CHF 975
Care Plus€625 / £750 / $1,015 / CHF 975
Care€208 / £250 / $338 / CHF 325

All plans cover emergency hospitalization, including local ambulance transportation. For trips
outside your coverage zone (up to 7 weeks), emergency medical treatment is covered under all
plans.

Maternity Coverage

BenefitCare ProCare PlusCare
Complications of
pregnancy
Covered (16-month
waiting period)
Covered (16-month
waiting period)
Covered (16-month
waiting period)
Routine maternityOptional via Bloom/Bloom Plus PlansOptional via Bloom/Bloom Plus PlansNot available


Optional Components

ComponentActive ProActive PlusActive
Outpatient CoverageComprehensive coverage including specialist consultations, diagnostics, and treatmentsMid-tier coverage for
routine care needs
Basic coverage for essential outpatient services
Emergency & Crisis EvacuationsIncluded in Core Plans (medical evacuation when necessary treatment unavailable locally)Included in Core PlansIncluded in Core Plans
Routine Physical ExaminationsCovered (includes physical exams, tests, and screenings)CoveredCovered (more limited)
Preventive
Screening
Examinations
Comprehensive cancer screeningsCoveredBasic coverage
Telehealth
Consultations
Video consultation services includedVideo consultation services includedVideo consultation services included
Extreme SportsUncoveredUncoveredUncovered
Dental CoverageOptional via Smile Plus Plan (comprehensive coverage)Optional via Smile Plan (basic coverage)Optional via Smile Plan (basic coverage)
Vision CoverageCovered (up to specified limits)Covered (lower limits)Limited coverage
Mental Support Coverage30 visits for psychiatry/psychotherapy15 visits for psychiatry/psychotherapyLimited coverage
VaccinationsCoveredCoveredCovered (limits may apply)

Unique and Special Plan Features

24/7 Customer Service

Allianz Care provides a multilingual helpline available 24/7, offering support, guidance, and reassurance whenever needed. This service ensures policyholders can access assistance regardless of time zones or location.

Prepaid payment card provided by the insurer

Information not available in the provided documentation.

Mobile App

Allianz Care offers MyHealth Digital Services, allowing members to manage their policy through a user-friendly app or portal. Members can submit claims, find providers, and access policy documents digitally without paperwork.

Medical Case Management Service

The plan includes personal oncology case management services available 24/7 to support members from diagnosis throughout treatment. This service provides expert guidance through every step of cancer treatment.

Other unique features

  • Expat Assistance Programme offering counseling and support services
  • Travel Security Services with 24/7 access to security information
  • TeleHealth Hub for remote medical consultations
  • Second medical opinion service from independent medical experts
  • Olive health and wellbeing program with tools for healthier lifestyle

Plan Rules

Minimum and Maximum Acceptance Age

Information not available in the provided documentation.

Plan is for individuals who live away from their home country for how long

Information not available in the provided documentation.

Geographic Zones of Coverage

Allianz Care offers three different geographical coverage options: Worldwide, Worldwide
excluding USA, and Africa only. The cost of coverage varies depending on which region you
select.

Coverage in my home country

Information not available in the provided documentation.

Minimum duration of policy

Information not available in the provided documentation.

Plan cancellation policy

Information not available in the provided documentation.

Can they exclude my new health conditions at renewal time?

Information not available in the provided documentation.

The Claim Process

When do I need to pre-approve medical expenses, and when I don’t

Pre-authorization is required for certain treatments and procedures as indicated in the benefits
guide. This involves submitting a Pre-authorization Form to Allianz Care before receiving
treatment, allowing them to approve coverage in advance.

Deductible and Cost-Share Options

Allianz Care offers optional Core Plan Deductibles to reduce premium costs, with discount levels
depending on whether a Maternity Plan is included. Additionally, Out-patient Plan co-payments
are available with options of 10%, 20%, or 30% (subject to annual caps) to further reduce
premiums.

Pros & Cons

Pros:
  • Comprehensive oncology coverage including case management support
  • Flexible plan options with three core tiers to match different needs and budgets
  • 24/7 multilingual support services
  • Second medical opinion service included at no additional cost
  • Digital tools including mobile app for convenient claim submission
  • Comprehensive emergency evacuation benefits across all plan levels
  • Mental health support through the Expat Assistance Programme
  • Coverage for preventive care and wellness
  • Multiple currency options for premiums and payments
  • Received Platinum Trusted Customer Service Award in 2023
Cons:
  • 16-month waiting period for maternity benefits
  • Limited emergency outpatient coverage on the basic Care tier
  • Dental and vision coverage require additional optional plans
  • Some benefits have significant waiting periods (10 months for certain services)
  • No information available about coverage in your home country
  • Maximum age limits and renewal terms not clearly specified
  • No apparent coverage for extreme sports or adventure activities
  • Semi-private rooms only on the basic Care tier
  • Maternity coverage not available with the basic Care tier
  • Limited information about pre-existing condition coverage

Insurer Details

Plan Name: Allianz Care International Healthcare Plans

Who is the insurer? AWP Health Life SA

Insurer’s Country: France (operating through Irish Branch)

Insurance Plan main website: http://www.allianzcare.com/

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