Genki

Genki is a worldwide health insurance plan designed specifically for frequent travelers, digital nomads, and expatriates.

Coverage Tiers & Benefits

Core Components

BenefitBasic PlanPremium Plan
Maximum Annual Medical Coverage1 million € per Insurance YearUnlimited
Inpatient Coverage✓ Hospital stays
✓ Medical consultations & examinations
✓ Surgeries & procedures
✓ Organ transplants
✓ Prescribed medication & devices
✓ Rehabilitation (20 days per year)
✓ Double room accommodation
✓ Blood bag transport
✓ Life-sustaining devices
✓ All Basic coverage plus:
✓ Rehabilitation (30 days per year)
✓ Single-room accommodation
✓ Home nursing care (requires Prior Approval)
✓ Additional bed for parent during child’s stay
✓ Babysitting (€45/day for 7 days)
Emergency Room Coverage✓ Full coverage for accidents & emergencies
✓ Emergency transport to nearest hospital
✓ Full coverage for accidents & emergencies
✓ Emergency transport to nearest hospital
Maternity Coverage✗ Not covered✓ 12-month waiting period (except for complications)
✓ Prenatal & postnatal care
✓ Ultrasounds & screenings
✓ Childbirth (hospital & home)
✓ Midwives & birth assistants
✓ Preparation courses (€500 per pregnancy)
Outpatient Coverage

✓ Doctor visits
✓ Deductible options: €0, €500, or €1,000
✓ Doctor visits
✓ Deductible options: €0, €500, or €1,000

Optional Components

ComponentBasic PlanPremium Plan
Emergency & Crisis Evacuations✓ Emergency transport to hospital
✓ Medical transport to another country
✓ Repatriation of mortal remains
✓ Emergency transport to hospital
✓ Medical transport to another country
✓ Repatriation of mortal remains
Routine Physical Examinations✗ No coverage✓ Covered within €250/year preventive care limit
Preventive Screening Examinations✗ No coverage✓ Pap tests, colonoscopy, sonography, cancer screening (within €250/year limit)
Telehealth Consultations✓ Video calls with doctors✓ Video calls with doctors
Extreme Sports✓ Climbing, diving, skiing, martial arts, etc.
✗ Professional sports not covered
✓ Climbing, diving, skiing, martial arts, etc.
✗ Professional sports not covered
Dental Coverage✗ No coverage✓ €2,000/year limit
✓ Pain relief, fillings, extractions
✓ Checkups & cleaning (€200/year)
✓ Crowns, bridges, dentures (12-month waiting)
✗ Implants & orthodontics not covered
Vision Coverage✓ Prescribed examinations only✓ Examinations & checkups
✓ Frames, lenses & contacts (€250/year)
✗ Eyesight correction surgery not covered
Mental Support Coverage✓ Inpatient psychiatric care only✓ Inpatient & outpatient mental health care
✓ Psychotherapy apps (requires approval)
Vaccinations✗ No coverage✓ Covered (within €250/year preventive care limit)

Unique and Special Plan Features

24/7 Customer Service: Yes, with fast and friendly 24/7 communication via WhatsApp and other channels. Emergency assistance hotline provided by MCI Assist

Medical Case Management Service:

  • 24/7 Emergency assistance hotline provided by MCI Assist
  • Direct payment for hospitals (inpatient stays)
  • Hospital admission coordination
  • Quality monitoring of treatment
  • Medical transport organization

Direct billing for hospital stays

Extensive sports coverage

The Plan Rules

Minimum and Maximum Acceptance Age: Maximum age 55 at enrollment (no minimum specified)

Plan is for individuals who live away from their home country for how long: Designed for digital nomads and expats who spend six months or more abroad during the year

Geographic Zones of Coverage: Worldwide, with limitations:

  • Canada/USA: Limited to 30 days, €250,000/year, and life-threatening emergencies
  • Basic Plan: Same limitations apply to countries of citizenship

Coverage in my home country:

  • Basic Plan: Limited to 30 days, €250,000/year, and emergencies
  • Premium Plan: Full coverage (no specific limitations)

Minimum duration of policy: One year

Plan cancellation policy:

  • Can cancel after a minimum one-year period
  • Can cancel within two months after age-related price increase
  • Can cancel if covered by mandatory local health insurance
  • 14-day free look period after receiving Certificate of Insurance

Can they exclude my new health conditions at renewal time? Not specifically addressed in their policies

The Claim Process

When do I need to pre-approve medical expenses?

  • Expenses of €2,000 or more require pre-approval (cost estimate sent 5 days before treatment)
  • Specific benefits requiring Prior Approval include second opinions, home nursing care, transportation to another country, and psychotherapy apps
  • No pre-approval is needed for emergency treatment handled by Emergency Assistance

Deductible and Cost-Share Options:

  • Deductible options (applies to outpatient only): €0, €500, or €1,000 per Insurance Year
  • No co-insurance or cost-sharing mentioned

Pros & Cons

Positive
  • Unlimited maximum annual coverage in Premium tier
  • Comprehensive worldwide coverage with direct hospital billing for inpatient care
  • Extensive coverage for adventure activities and extreme sports
  • 24/7 emergency assistance and medical transport services
  • Transportation to another country for specialized treatment if needed
  • Fast reimbursement for claims (3 business days)
  • Outpatient is part of all tiers.
Negatives
  • Limited coverage in the USA and Canada (30 days, €250,000 maximum, emergencies only)ge option
  • Limited home country coverage with Basic plan (only 30 days for emergencies)

Insurer Details

Plan Name: Genki Native

Who is the insurer? Squarelife Insurance AG

Insurer’s Country: Liechtenstein

Website: https://genki.world/

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